Verint Systems, Inc. Technical Consultant in Sydney, Australia

Job Title: Technical Consultant

Location: AU-Sydney

Job ID: 12831

Working within a VERINT project delivery team typically onsite in customer facing environment. The technical consultants role is to analyse, interpret and develop a solution to challenging customer requirements using the Verint Engagement Management platform. You will be exposed to the entire SDLC while being responsible for implementing custom business processes. As a professional developer you will assist with software quality processes and mentoring of junior business process developers.

Key Responsibilities:

Primary Performance Area: Business Process Development

  • Develop Verint Engagement Management Business and Workflow Processes

  • Challenge Requirements through appropriate channels

  • Utilise appropriate integration mechanisms (SOAP, REST, JMS, JDBC etc) to interface with external systems

  • Implement custom user interfaces using core web technologies (HTML, CSS, javascript)

  • Support the delivery project

  • Report progress to Project Manager/Team Leader

  • Provide estimates of new functionality to the Project Manager

  • Be aware of project business aims as well as implementation requirements

  • Provide input to and review project Impact Assessment and Change Control collateral

  • Ensure adherence to design

  • Align to Technical System Specification

  • Adhere to Technical Best Practice defined by Technical Architect

  • Ensure code/processes meet project non-functional requirements for performance, throughput, robustness, scalability etc.

Secondary Performance Area: Quality Assurance

  • Support the Testing and quality processes

  • Participate in the code review process

  • Complete unit testing and code reviews on modules prior to becoming release candidates

  • Work with/support customer test teams

  • Communication of status of defect fixes, issues and concerns to the Test team

  • Co-ordinating the release of new software into the testing environments including release notes

  • Perform integration testing

We’re looking for someone who has below experience and attributes:

  • degree qualified (or equivalent) in Computer Science, Business or a related discipline.

  • 3+ years in software development with strong experience with web technologies & integration technologies

  • experienced designing tables/queries for relational databases

  • knowledge of software design patterns

  • experienced in working with agile and waterfall software development methodologies

  • Working as a consultant with current and prospective external clients

  • Experience with reporting engines such as Jasper

  • Configuring java application containers such as JBoss or Weblogic

  • A strong problem solver who can think divergently, incisively and pragmatically

  • Flexible, adaptable and quick to learn

  • Enthusiastic about and focused on achieving clients’ goals

  • Self-motivated, takes ownership and demonstrates initiative

  • A team player who can also work independently and manage their own time

  • Able to form rapport with and work with diverse groups of colleagues and clients from a variety of personal and professional backgrounds

  • Good understanding of technology and how it can deliver business benefits

  • Effective communication skills (verbal & written)

We thank all applicants for their interest, However we will only contact those selected for an interview.

If you are interested in applying for this job opportunity, please email your cover letter and Resume to

Please be sure to note the job ID in which you are interested in applying.

Please note that that any offer of employment will be subject to providing satisfactory documentary proof of entitlement to work in the UK.

All applicants who meet the requirements advertised will be given fair and equal consideration, regardless of race, sex, colour, creed, nationality, ethnic origin, marital status, sexual orientation, religion, age or disability.

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