Verint Systems

Role Purpose

The Manager, Human Resources of AP Office is a customer-centered role, working closely with line managers and the APAC HR team to ensure that HR functions support smooth and efficient business operations. The role includes both administrative and strategic responsibilities, including overseeing employment, training and development, compensation and benefits, community outreach related to HR, and the execution of key initiatives supporting Verint’s HR strategy.

Job Metrics

• Drive a collaborative culture that fosters teamwork and accountability for achieving business outcomesDevelop and execute key initiatives that support Verint’s HR strategy

• Ensure the provision of extensive HR support for the AP office in Hong Kong and other countries’ operations across the region, including China, Japan, Malaysia, Philippines, Russia, Thailand and Turkey

• Assist managers and employees by providing guidance and administrative support for HR policies and programs to ensure consistent and timely handling of policies and procedures

• Ensure all HR programs and activities in compliance with the relevant local employment laws and regulations

• Assist in guiding leadership on performance management and developing effective pipeline and succession plans.

• Develop and implement initiatives to foster a sense of camaraderie and teamwork within the organization, including organizing team-building activities, social events, and recognition programs.

• Support and sponsor employee-led initiatives and activities that promote a positive work environment and employee satisfaction.

• Act in accordance with the Information Security Policy, Information Management Policy and Privacy Policy

Skills & Experience (Person Specification)

• 10+ years of practical and progressive human resources experience including talent acquisition and HR operation support; experience providing HR support to clients in remote offices is preferred

• Degree level education in relevant discipline

• Relevant industry

• Proficient in both spoken and written English, Cantonese, and Mandarin

• Be a confident communicator capable of effectively presenting to individuals at all levels of the organization

• Proactive, quality driver, resourceful, problem-solving aptitude, and a good team player

• Analytical mind with a passion for helping employees and a strong attention to detail

• Able to manage multiple HR projects and tasks effectively and work independently

• Excellent communication skills, interpersonal skills, ethics, and cultural awareness

• Willingness to work flexible hours as necessary

• Able to pass a background check subject to local laws and legislation

• Proficient IT skills in MS Office applications particularly Excel and PowerPoint and comfortable learning new technical systems as needed

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.